{"id":1915,"date":"2023-01-24T14:52:21","date_gmt":"2023-01-24T14:52:21","guid":{"rendered":"https:\/\/cellgenic.com\/politica-de-devoluciones-y-reembolsos\/"},"modified":"2024-06-18T10:21:48","modified_gmt":"2024-06-18T10:21:48","slug":"politica-de-devoluciones-y-reembolsos","status":"publish","type":"page","link":"https:\/\/cellgenic.com\/es\/politica-de-devoluciones-y-reembolsos\/","title":{"rendered":"Pol\u00edtica de devoluciones y reembolsos"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><!-- \/wp:post-content --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<h3>Visi\u00f3n general<\/h3>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->Nuestra pol\u00edtica de reembolsos y devoluciones dura 30 d\u00edas. Si han pasado 30 d\u00edas desde tu compra, no podemos ofrecerte un reembolso o cambio completo.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->Para poder optar a una devoluci\u00f3n, tu art\u00edculo debe estar sin usar y en las mismas condiciones en que lo recibiste. Tambi\u00e9n debe estar en el embalaje original.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->Varios tipos de mercanc\u00edas est\u00e1n exentos de devoluci\u00f3n. No se pueden devolver productos perecederos como alimentos, flores, peri\u00f3dicos o revistas. Tampoco aceptamos productos que sean art\u00edculos \u00edntimos o sanitarios, materiales peligrosos o l\u00edquidos o gases inflamables.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->Art\u00edculos adicionales no retornables:<\/p>\n<p><!-- \/wp:paragraph --><br \/>\n<!-- wp:list --><\/p>\n<ul>\n<li>Tarjetas regalo<\/li>\n<li>Productos de software descargables<\/li>\n<li>Algunos art\u00edculos de salud y cuidado personal<\/li>\n<\/ul>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:paragraph -->Para completar tu devoluci\u00f3n, necesitamos un recibo o prueba de compra.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->Por favor, no devuelvas tu compra al fabricante.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->Hay determinadas situaciones en las que s\u00f3lo se conceden devoluciones parciales:<\/p>\n<p><!-- \/wp:paragraph --><br \/>\n<!-- wp:list --><\/p>\n<ul>\n<li>Libro con signos evidentes de uso<\/li>\n<li>CD, DVD, cinta VHS, software, videojuego, cinta de casete o disco de vinilo que haya sido abierto.<\/li>\n<li>Cualquier art\u00edculo que no est\u00e9 en su estado original, est\u00e9 da\u00f1ado o le falten piezas por motivos que no se deban a un error nuestro.<\/li>\n<li>Cualquier art\u00edculo que se devuelva m\u00e1s de 30 d\u00edas despu\u00e9s de la entrega<\/li>\n<\/ul>\n<p><!-- \/wp:list --><br \/>\n<!-- wp:paragraph --><\/p>\n<h2>Devoluciones<\/h2>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->Una vez recibida e inspeccionada tu devoluci\u00f3n, te enviaremos un correo electr\u00f3nico para notificarte que hemos recibido tu art\u00edculo devuelto. Tambi\u00e9n te notificaremos la aprobaci\u00f3n o denegaci\u00f3n de tu devoluci\u00f3n.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->Si se aprueba, se procesar\u00e1 tu reembolso y se aplicar\u00e1 autom\u00e1ticamente un cr\u00e9dito a tu tarjeta de cr\u00e9dito o m\u00e9todo de pago original, en un plazo determinado de d\u00edas.<\/p>\n<p><!-- \/wp:paragraph --><br \/>\n<!-- wp:paragraph --><\/p>\n<p><b>Reembolsos atrasados o faltantes<\/b><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->Si a\u00fan no has recibido la devoluci\u00f3n, primero vuelve a comprobar tu cuenta bancaria.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->A continuaci\u00f3n, ponte en contacto con la entidad emisora de tu tarjeta de cr\u00e9dito, puede pasar alg\u00fan tiempo antes de que se contabilice oficialmente tu reembolso.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->A continuaci\u00f3n, ponte en contacto con tu banco. A menudo transcurre cierto tiempo de tramitaci\u00f3n antes de que se contabilice el reembolso.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->Si has hecho todo esto y todav\u00eda no has recibido el reembolso, ponte en contacto con nosotros en <strong>info@stemcellsgroup.com.<\/strong><\/p>\n<p><!-- \/wp:paragraph --><br \/>\n<!-- wp:paragraph --><\/p>\n<p><b>Art\u00edculos en venta<\/b><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->S\u00f3lo se reembolsar\u00e1n los art\u00edculos de precio normal. Los art\u00edculos en oferta no se pueden reembolsar.<\/p>\n<p><!-- \/wp:paragraph --><br \/>\n<!-- wp:paragraph --><\/p>\n<h2>Intercambios<\/h2>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->S\u00f3lo sustituimos art\u00edculos si est\u00e1n defectuosos o da\u00f1ados. Si necesitas cambiarlo por el mismo art\u00edculo, env\u00edanos un correo electr\u00f3nico a <strong>info@stemcellsgroup.com<\/strong> y env\u00eda tu art\u00edculo a:  <strong>Global Stem Cells Group Inc Datran Center 9100 S Dadeland Boulevard, Suite 1500. Miami Fl. 33156 Estados Unidos<\/strong>.<\/p>\n<p><!-- \/wp:paragraph --><br \/>\n<!-- wp:paragraph --><\/p>\n<h2>Regalos<\/h2>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->Si el art\u00edculo se marc\u00f3 como regalo cuando se compr\u00f3 y se te envi\u00f3 directamente, recibir\u00e1s un cr\u00e9dito de regalo por el valor de tu devoluci\u00f3n. Una vez recibido el art\u00edculo devuelto, se te enviar\u00e1 por correo un certificado de regalo.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->Si el art\u00edculo no estaba marcado como regalo en el momento de la compra, o la persona que hizo el regalo se envi\u00f3 el pedido a s\u00ed misma para d\u00e1rtelo despu\u00e9s, enviaremos un reembolso a la persona que hizo el regalo y ella se enterar\u00e1 de tu devoluci\u00f3n.<\/p>\n<p><!-- \/wp:paragraph --><br \/>\n<!-- wp:paragraph --><\/p>\n<h2>Devoluciones<\/h2>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->Para devolver tu producto, debes enviarlo por correo a  <strong>Global Stem Cells Group Inc Datran Center 9100 S Dadeland Boulevard, Suite 1500. Miami Fl. 33156 Estados Unidos.<\/strong><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->Ser\u00e1s responsable de pagar tus propios gastos de env\u00edo para devolver el art\u00edculo. Los gastos de env\u00edo no son reembolsables. Si recibes un reembolso, el coste del env\u00edo de devoluci\u00f3n se deducir\u00e1 de tu reembolso.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->Dependiendo de d\u00f3nde vivas, el tiempo que puede tardar en llegarte tu producto intercambiado puede variar.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->Si vas a devolver art\u00edculos m\u00e1s caros, puedes plantearte utilizar un servicio de env\u00edo con seguimiento o contratar un seguro de env\u00edo. No garantizamos que recibamos tu art\u00edculo devuelto.<\/p>\n<p><!-- \/wp:paragraph --><br \/>\n<!-- wp:paragraph --><\/p>\n<h2>\u00bfNecesitas ayuda?<\/h2>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->Ponte en contacto con nosotros en <strong>info@stemcellsgroup.com<\/strong> para cuestiones relacionadas con reembolsos y devoluciones.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Visi\u00f3n general Nuestra pol\u00edtica de reembolsos y devoluciones dura 30 d\u00edas. Si han pasado 30 d\u00edas desde tu compra, no podemos ofrecerte un reembolso o cambio completo. Para poder optar a una devoluci\u00f3n, tu art\u00edculo debe estar sin usar y en las mismas condiciones en que lo recibiste. Tambi\u00e9n debe estar en el embalaje original....","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"class_list":["post-1915","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de devoluciones y reembolsos - Cellgenic<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cellgenic.com\/politica-de-devoluciones-y-reembolsos\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de devoluciones y reembolsos - Cellgenic\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cellgenic.com\/politica-de-devoluciones-y-reembolsos\/\" \/>\n<meta property=\"og:site_name\" content=\"Cellgenic\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-18T10:21:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cellgenic.com\/wp-content\/uploads\/2022\/05\/Cellgenic_principal_Background-Contactform3-1024x655.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"655\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/cellgenic.com\\\/politica-de-devoluciones-y-reembolsos\\\/\",\"url\":\"https:\\\/\\\/cellgenic.com\\\/politica-de-devoluciones-y-reembolsos\\\/\",\"name\":\"Pol\u00edtica de devoluciones y reembolsos - Cellgenic\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cellgenic.com\\\/#website\"},\"datePublished\":\"2023-01-24T14:52:21+00:00\",\"dateModified\":\"2024-06-18T10:21:48+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/cellgenic.com\\\/politica-de-devoluciones-y-reembolsos\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/cellgenic.com\\\/politica-de-devoluciones-y-reembolsos\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/cellgenic.com\\\/politica-de-devoluciones-y-reembolsos\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/cellgenic.com\\\/inicio\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pol\u00edtica de devoluciones y reembolsos\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/cellgenic.com\\\/#website\",\"url\":\"https:\\\/\\\/cellgenic.com\\\/\",\"name\":\"Cellgenic\",\"description\":\"Explore Cellgenic&#039;s advanced regenerative medicine products, specializing in high-quality exosomes for therapeutic applications. Purchase exosomes online to enhance your practice with cutting-edge solutions.\",\"publisher\":{\"@id\":\"https:\\\/\\\/cellgenic.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/cellgenic.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/cellgenic.com\\\/#organization\",\"name\":\"Cellgenic\",\"url\":\"https:\\\/\\\/cellgenic.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/cellgenic.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/cellgenic.com\\\/wp-content\\\/uploads\\\/2022\\\/05\\\/Cellgenic_principal_Background-Contactform3-1024x655.png\",\"contentUrl\":\"https:\\\/\\\/cellgenic.com\\\/wp-content\\\/uploads\\\/2022\\\/05\\\/Cellgenic_principal_Background-Contactform3-1024x655.png\",\"width\":1024,\"height\":655,\"caption\":\"Cellgenic\"},\"image\":{\"@id\":\"https:\\\/\\\/cellgenic.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pol\u00edtica de devoluciones y reembolsos - Cellgenic","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cellgenic.com\/politica-de-devoluciones-y-reembolsos\/","og_locale":"es_ES","og_type":"article","og_title":"Pol\u00edtica de devoluciones y reembolsos - Cellgenic","og_url":"https:\/\/cellgenic.com\/politica-de-devoluciones-y-reembolsos\/","og_site_name":"Cellgenic","article_modified_time":"2024-06-18T10:21:48+00:00","og_image":[{"width":1024,"height":655,"url":"https:\/\/cellgenic.com\/wp-content\/uploads\/2022\/05\/Cellgenic_principal_Background-Contactform3-1024x655.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Tiempo de lectura":"4 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/cellgenic.com\/politica-de-devoluciones-y-reembolsos\/","url":"https:\/\/cellgenic.com\/politica-de-devoluciones-y-reembolsos\/","name":"Pol\u00edtica de devoluciones y reembolsos - Cellgenic","isPartOf":{"@id":"https:\/\/cellgenic.com\/#website"},"datePublished":"2023-01-24T14:52:21+00:00","dateModified":"2024-06-18T10:21:48+00:00","breadcrumb":{"@id":"https:\/\/cellgenic.com\/politica-de-devoluciones-y-reembolsos\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/cellgenic.com\/politica-de-devoluciones-y-reembolsos\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/cellgenic.com\/politica-de-devoluciones-y-reembolsos\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/cellgenic.com\/inicio\/"},{"@type":"ListItem","position":2,"name":"Pol\u00edtica de devoluciones y reembolsos"}]},{"@type":"WebSite","@id":"https:\/\/cellgenic.com\/#website","url":"https:\/\/cellgenic.com\/","name":"Cellgenic","description":"Explore Cellgenic&#039;s advanced regenerative medicine products, specializing in high-quality exosomes for therapeutic applications. Purchase exosomes online to enhance your practice with cutting-edge solutions.","publisher":{"@id":"https:\/\/cellgenic.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/cellgenic.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/cellgenic.com\/#organization","name":"Cellgenic","url":"https:\/\/cellgenic.com\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/cellgenic.com\/#\/schema\/logo\/image\/","url":"https:\/\/cellgenic.com\/wp-content\/uploads\/2022\/05\/Cellgenic_principal_Background-Contactform3-1024x655.png","contentUrl":"https:\/\/cellgenic.com\/wp-content\/uploads\/2022\/05\/Cellgenic_principal_Background-Contactform3-1024x655.png","width":1024,"height":655,"caption":"Cellgenic"},"image":{"@id":"https:\/\/cellgenic.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/cellgenic.com\/es\/wp-json\/wp\/v2\/pages\/1915","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cellgenic.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cellgenic.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cellgenic.com\/es\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/cellgenic.com\/es\/wp-json\/wp\/v2\/comments?post=1915"}],"version-history":[{"count":0,"href":"https:\/\/cellgenic.com\/es\/wp-json\/wp\/v2\/pages\/1915\/revisions"}],"wp:attachment":[{"href":"https:\/\/cellgenic.com\/es\/wp-json\/wp\/v2\/media?parent=1915"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}